My Custom Teamwear now replaces our previous Team Store websites. All customers must create a new account in order to view their team merchandise.

Delivery OPTIONS

UK Delivery Cost

Delivery within the UK is £3.95. This will be dispatched with Royal Mail's 48 Hour Tracked service.
Delivery outside of the UK is calculated automatically within the Shopping Basket depending on the size of your order.

European Delivery Cost

Delivery to any European country is £14.95. This will be dispatched using a 3-5 working day tracked service.

Delivery & Production Times

Standard dispatch for all orders is 21 working days, however this is usually only during peak times and we aim to process all orders as quickly as possible. 

After Dispatch

Deliveries are made from Monday to Friday between 9am and 5pm. There are no deliveries at weekends or on public holidays. We are not able to deliver to PO BOX addresses.
We will notify you by e-mail when your order is dispatched along with relevant tracking information.

UK orders are dispatched by Royal Mail 48 Hour Tracked; orders outside of the UK are dispatched with an alternative courier. 
You can check the status of your orders by logging into your account.
 

RETURNS POLICY

What happens if I want to cancel an order?

We try to ensure the shortest possible delivery time. In order to be able to offer you a fast delivery service, many orders will be in production sometimes within a few hours. This means that unfortunately it is not always possible to cancel your order.
If an order is cancelled once placed, Football America UK Ltd reserves the right to charge for garment fees, restocking costs and any other expenses incurred by us between the time we received your payment and the cancellation request was received.

Returns

As we provide personalised, made to order goods we cannot accept returns unless we have made a mistake or the garments are faulty. Please be aware The Distance Selling Regulations Act of 2000 does not apply to "personalised goods or goods made to a consumer's specification".

Before placing your order, please be careful to check product size information and any customisation is entered in correctly. As we supply garments from different manufacturers there is no such thing as a standard size, for example a medium produced by Fruit of the Loom may differ to a medium by Gildan. On every product there is accurate sizing information for that item under the ‘Sizing information’ tab, just to the right of the product description.

All personalised items from MyCustomTeamwear are made to order; this includes items purchased which do not contain player customisation.


Need Help or Advice?

01530 244 433

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Supplying over 250 teams with custom team wear for 8 years!

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